Open Care Data
Independent Review & Safety Record · CCN 145779 Monitoring available

ELEVATE CARE PALOS HEIGHTS

An independent review of Elevate Care Palos Heights's safety record, its Medicare rating, health-inspection citations, staffing, fines and complaints, drawn from public federal data (not user star-ratings).

12550 SOUTH RIDGELAND AVENUE · PALOS HEIGHTS, IL 60463 · 111 beds
Phone: 7085979300
F
Open Care Data Safety Grade

This facility raises serious safety concerns and ranks well below its peers.

Starts from the Medicare rating, then weighs an abuse finding on record; below-average staffing. How we grade · See how it compares
Open Care Data's independent assessment of public federal data, not an official CMS rating. Data can lag or change. Operate this facility? Report a correction.

Recent News August 2026 federal update

Total federal fines changed to $48,832

In the August 2026 federal update, the total dollar amount of federal fines on this facility's record changed from $57,370 to $48,832. Fines are civil monetary penalties CMS levies when serious problems are identified and not corrected.

These changes are drawn from the U.S. federal (CMS) nursing home data. The facts are CMS's; the explanations are Open Care Data's. Federal data updates periodically and can lag current conditions. Operate this facility? Add context or report a correction.

Medicare Five-Star Rating · as of the latest federal update

Overall
★★
2 / 5
Staffing
★★
2 / 5
Health Inspection
★★
2 / 5
Quality Measures
★★★★
4 / 5

Top concerns What stands out in the record

  • Flagged for a serious abuse-related finding by inspectors.
  • Below-average overall Medicare rating (2 of 5 stars).
  • Staffing rating is in the bottom tier, often the strongest predictor of care quality.

How it compares vs. 668 IL nursing homes

Overall Medicare rating
2of 5 stars
Better than 37% of IL homes
Staffing rating
2of 5 stars
Better than 45% of IL homes
Health-inspection rating
2of 5 stars
Better than 20% of IL homes
Total nurse hours / resident / day
3.53891hrs
Better than 66% of IL homes
RN hours / resident / day
0.52136hrs
Better than 38% of IL homes
RN turnover
14.3%
Better than 90% of IL homes

Percentiles rank this facility against every other Medicare-rated nursing home in Illinois, using the latest federal data.

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Safety & Enforcement Federal inspection record

Safety indicators

Abuse indicator Flagged, abuse finding
Substantiated complaints 0

Financial penalties

2
Fines
$48,832
Total fines
1
Payment denials
3
Total penalties

Staffing Hours per resident / day

0.52136
RN hours per resident / day
Benchmark ≥ 0.75
3.53891
Total nursing hours / day
Benchmark ≈ 4.1
2.23333
Weekend nursing hours / day
Look for parity with weekdays

Higher staffing, especially RN time, correlates with better outcomes and higher Medicare star ratings.

Recent Deficiency Citations Last 36 months · federal inspections

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Quality Measures Medicare quality data · lower is better

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Highly-rated facilities nearby Same area · by rating