Open Care Data
Independent Review & Safety Record · CCN 345205 Monitoring available

Westwood Hills Nursing and Rehabilitation Center

An independent review of Westwood Hills Nursing And Rehabilitation Center's safety record, its Medicare rating, health-inspection citations, staffing, fines and complaints, drawn from public federal data (not user star-ratings).

1016 Fletcher Street · Wilkesboro, NC 28697 · 176 beds
Phone: 3366679261
F
Open Care Data Safety Grade

This facility raises serious safety concerns and ranks well below its peers.

Starts from the Medicare rating, then weighs an abuse finding on record. How we grade · See how it compares
Open Care Data's independent assessment of public federal data, not an official CMS rating. Data can lag or change. Operate this facility? Report a correction.

Recent News August 2026 federal update

Total federal fines changed to $0

In the August 2026 federal update, the total dollar amount of federal fines on this facility's record changed from $8,648 to $0. Fines are civil monetary penalties CMS levies when serious problems are identified and not corrected.

These changes are drawn from the U.S. federal (CMS) nursing home data. The facts are CMS's; the explanations are Open Care Data's. Federal data updates periodically and can lag current conditions. Operate this facility? Add context or report a correction.

Medicare Five-Star Rating · as of the latest federal update

Overall
★★
2 / 5
Staffing
★★★★
4 / 5
Health Inspection
★★
2 / 5
Quality Measures
★★★
3 / 5

Top concerns What stands out in the record

  • Flagged for a serious abuse-related finding by inspectors.
  • Below-average overall Medicare rating (2 of 5 stars).

How it compares vs. 420 NC nursing homes

Overall Medicare rating
2of 5 stars
Better than 22% of NC homes
Staffing rating
4of 5 stars
Better than 75% of NC homes
Health-inspection rating
2of 5 stars
Better than 16% of NC homes
Total nurse hours / resident / day
3.09063hrs
Better than 8% of NC homes
RN hours / resident / day
0.79684hrs
Better than 82% of NC homes
RN turnover
18.2%
Better than 89% of NC homes

Percentiles rank this facility against every other Medicare-rated nursing home in North Carolina, using the latest federal data.

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Safety & Enforcement Federal inspection record

Safety indicators

Abuse indicator Flagged, abuse finding
Substantiated complaints 0

Financial penalties

0
Fines
$0
Total fines
0
Payment denials
0
Total penalties

Staffing Hours per resident / day

0.79684
RN hours per resident / day
Benchmark ≥ 0.75
3.09063
Total nursing hours / day
Benchmark ≈ 4.1
2.88159
Weekend nursing hours / day
Look for parity with weekdays

Higher staffing, especially RN time, correlates with better outcomes and higher Medicare star ratings.

Recent Deficiency Citations Last 36 months · federal inspections

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Quality Measures Medicare quality data · lower is better

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Highly-rated facilities nearby Same area · by rating