Open Care Data
Independent Review & Safety Record · CCN 385138 Monitoring available

PILOT BUTTE REHABILITATION CENTER

An independent review of Pilot Butte Rehabilitation Center's safety record, its Medicare rating, health-inspection citations, staffing, fines and complaints, drawn from public federal data (not user star-ratings).

1876 NE HIGHWAY 20 · BEND, OR 97701 · 74 beds
Phone: 5413825531
F
Open Care Data Safety Grade

This facility raises serious safety concerns and ranks well below its peers.

Starts from the Medicare rating, then weighs an abuse finding on record. How we grade · See how it compares
Open Care Data's independent assessment of public federal data, not an official CMS rating. Data can lag or change. Operate this facility? Report a correction.

Recent News August 2026 federal update

Overall rating declined from 2 to 1 stars

In the August 2026 federal update, this facility's Medicare overall rating declined from 2 of 5 stars to 1. The overall rating combines health inspections, staffing, and quality measures into a single Medicare five-star score. A lower rating reflects a change in the facility's measured performance in that area versus the prior release.

Health-inspection rating declined from 2 to 1 stars

In the August 2026 federal update, this facility's Medicare health-inspection rating declined from 2 of 5 stars to 1. The health-inspection rating is based on the last three years of on-site state inspections and complaint investigations. A lower rating reflects a change in the facility's measured performance in that area versus the prior release.

These changes are drawn from the U.S. federal (CMS) nursing home data. The facts are CMS's; the explanations are Open Care Data's. Federal data updates periodically and can lag current conditions. Operate this facility? Add context or report a correction.

Medicare Five-Star Rating · as of the latest federal update

Overall
1 / 5
Staffing
★★★★
4 / 5
Health Inspection
1 / 5
Quality Measures
★★★
3 / 5

Top concerns What stands out in the record

  • Flagged for a serious abuse-related finding by inspectors.
  • Below-average overall Medicare rating (1 of 5 stars).

How it compares vs. 128 OR nursing homes

Overall Medicare rating
1of 5 stars
Better than 0% of OR homes
Staffing rating
4of 5 stars
Better than 25% of OR homes
Health-inspection rating
1of 5 stars
Better than 0% of OR homes
Total nurse hours / resident / day
4.8869hrs
Better than 43% of OR homes
RN hours / resident / day
0.94283hrs
Better than 82% of OR homes
RN turnover
27.3%
Better than 84% of OR homes

Percentiles rank this facility against every other Medicare-rated nursing home in Oregon, using the latest federal data.

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Safety & Enforcement Federal inspection record

Safety indicators

Abuse indicator Flagged, abuse finding
Substantiated complaints 0

Financial penalties

1
Fines
$8,827
Total fines
0
Payment denials
1
Total penalties

Staffing Hours per resident / day

0.94283
RN hours per resident / day
Benchmark ≥ 0.75
4.88690
Total nursing hours / day
Benchmark ≈ 4.1
4.24982
Weekend nursing hours / day
Look for parity with weekdays

Higher staffing, especially RN time, correlates with better outcomes and higher Medicare star ratings.

Recent Deficiency Citations Last 36 months · federal inspections

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Quality Measures Medicare quality data · lower is better

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Highly-rated facilities nearby Same area · by rating