Open Care Data
Independent Review & Safety Record · CCN 425106 Monitoring available

Heartland Health Care Center - Greenville East

An independent review of Heartland Health Care Center - Greenville East's safety record, its Medicare rating, health-inspection citations, staffing, fines and complaints, drawn from public federal data (not user star-ratings).

601 Sulphur Springs Road · Greenville, SC 29617 · 132 beds
Phone: 8642462721
F
Open Care Data Safety Grade

This facility raises serious safety concerns and ranks well below its peers.

Starts from the Medicare rating, then weighs Special Focus Facility status; below-average staffing. How we grade · See how it compares
Open Care Data's independent assessment of public federal data, not an official CMS rating. Data can lag or change. Operate this facility? Report a correction.

Recent News August 2026 federal update

Total federal fines changed to $12,418

In the August 2026 federal update, the total dollar amount of federal fines on this facility's record changed from $19,105 to $12,418. Fines are civil monetary penalties CMS levies when serious problems are identified and not corrected.

These changes are drawn from the U.S. federal (CMS) nursing home data. The facts are CMS's; the explanations are Open Care Data's. Federal data updates periodically and can lag current conditions. Operate this facility? Add context or report a correction.

Medicare Five-Star Rating · as of the latest federal update

Overall
★★
2 / 5
Staffing
★★
2 / 5
Health Inspection
1 / 5
Quality Measures
★★★★★
5 / 5

Top concerns What stands out in the record

  • On the federal Special Focus Facility watch list for persistent quality problems.
  • Below-average overall Medicare rating (2 of 5 stars).
  • Staffing rating is in the bottom tier, often the strongest predictor of care quality.

How it compares vs. 187 SC nursing homes

Overall Medicare rating
2of 5 stars
Better than 22% of SC homes
Staffing rating
2of 5 stars
Better than 16% of SC homes
Health-inspection rating
1of 5 stars
Better than 0% of SC homes
Total nurse hours / resident / day
3.07491hrs
Better than 12% of SC homes
RN hours / resident / day
0.55137hrs
Better than 55% of SC homes
RN turnover
45.8%
Better than 39% of SC homes

Percentiles rank this facility against every other Medicare-rated nursing home in South Carolina, using the latest federal data.

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Safety & Enforcement Federal inspection record

Safety indicators

Abuse indicator None on record
Special Focus Facility Enhanced oversight
Substantiated complaints 0

Financial penalties

1
Fines
$12,418
Total fines
0
Payment denials
1
Total penalties

Staffing Hours per resident / day

0.55137
RN hours per resident / day
Benchmark ≥ 0.75
3.07491
Total nursing hours / day
Benchmark ≈ 4.1
2.56155
Weekend nursing hours / day
Look for parity with weekdays

Higher staffing, especially RN time, correlates with better outcomes and higher Medicare star ratings.

Recent Deficiency Citations Last 36 months · federal inspections

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Quality Measures Medicare quality data · lower is better

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Highly-rated facilities nearby Same area · by rating