Open Care Data
Independent Review & Safety Record · CCN 445382 Monitoring available

SMOKY MOUNTAIN HEALTH AND REHABILITATION CENTER

An independent review of Smoky Mountain Health And Rehabilitation Center's safety record, its Medicare rating, health-inspection citations, staffing, fines and complaints, drawn from public federal data (not user star-ratings).

415 COLE DRIVE · PIGEON FORGE, TN 37863 · 120 beds
Phone: 8654285454
F
Open Care Data Safety Grade

This facility raises serious safety concerns and ranks well below its peers.

Starts from the Medicare rating, then weighs below-average staffing; high RN turnover (62%); $61,180 in federal fines. How we grade · See how it compares
Open Care Data's independent assessment of public federal data, not an official CMS rating. Data can lag or change. Operate this facility? Report a correction.

Recent News August 2026 federal update

As of the August 2026 federal update, there were no changes to this facility's Medicare ratings, Special Focus watch-list status, fines, or complaints since the prior release.

Medicare Five-Star Rating · as of the latest federal update

Overall
1 / 5
Staffing
1 / 5
Health Inspection
★★
2 / 5
Quality Measures
★★★
3 / 5

Top concerns What stands out in the record

  • Below-average overall Medicare rating (1 of 5 stars).
  • $61,180 in federal fines across 2 penalties.
  • Staffing rating is in the bottom tier, often the strongest predictor of care quality.
  • High registered-nurse turnover (62%), care continuity may suffer.

How it compares vs. 303 TN nursing homes

Overall Medicare rating
1of 5 stars
Better than 0% of TN homes
Staffing rating
1of 5 stars
Better than 0% of TN homes
Health-inspection rating
2of 5 stars
Better than 17% of TN homes
Total nurse hours / resident / day
3.4498hrs
Better than 30% of TN homes
RN hours / resident / day
0.472hrs
Better than 33% of TN homes
RN turnover
61.5%
Better than 18% of TN homes

Percentiles rank this facility against every other Medicare-rated nursing home in Tennessee, using the latest federal data.

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Safety & Enforcement Federal inspection record

Safety indicators

Abuse indicator None on record
Substantiated complaints 0

Financial penalties

2
Fines
$61,180
Total fines
1
Payment denials
3
Total penalties

Staffing Hours per resident / day

0.47200
RN hours per resident / day
Benchmark ≥ 0.75
3.44980
Total nursing hours / day
Benchmark ≈ 4.1
2.64751
Weekend nursing hours / day
Look for parity with weekdays

Higher staffing, especially RN time, correlates with better outcomes and higher Medicare star ratings.

Recent Deficiency Citations Last 36 months · federal inspections

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Quality Measures Medicare quality data · lower is better

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Highly-rated facilities nearby Same area · by rating