Open Care Data
Independent Review & Safety Record · CCN 675527 Monitoring available

Whisperwood Nursing & Rehabilitation Center

An independent review of Whisperwood Nursing & Rehabilitation Center's safety record, its Medicare rating, health-inspection citations, staffing, fines and complaints, drawn from public federal data (not user star-ratings).

5502 4th Street · Lubbock, TX 79416 · 114 beds
Phone: 8067931111
F
Open Care Data Safety Grade

This facility raises serious safety concerns and ranks well below its peers.

Starts from the Medicare rating, then weighs an abuse finding on record; below-average staffing; high RN turnover (89%). How we grade · See how it compares
Open Care Data's independent assessment of public federal data, not an official CMS rating. Data can lag or change. Operate this facility? Report a correction.

Recent News August 2026 federal update

Health-inspection rating improved from 1 to 2 stars

In the August 2026 federal update, this facility's Medicare health-inspection rating improved from 1 of 5 stars to 2. The health-inspection rating is based on the last three years of on-site state inspections and complaint investigations. A higher rating reflects a change in the facility's measured performance in that area versus the prior release.

These changes are drawn from the U.S. federal (CMS) nursing home data. The facts are CMS's; the explanations are Open Care Data's. Federal data updates periodically and can lag current conditions. Operate this facility? Add context or report a correction.

Medicare Five-Star Rating · as of the latest federal update

Overall
1 / 5
Staffing
1 / 5
Health Inspection
★★
2 / 5
Quality Measures
★★
2 / 5

Top concerns What stands out in the record

  • Flagged for a serious abuse-related finding by inspectors.
  • Below-average overall Medicare rating (1 of 5 stars).
  • Staffing rating is in the bottom tier, often the strongest predictor of care quality.
  • High registered-nurse turnover (89%), care continuity may suffer.

How it compares vs. 1178 TX nursing homes

Overall Medicare rating
1of 5 stars
Better than 0% of TX homes
Staffing rating
1of 5 stars
Better than 0% of TX homes
Health-inspection rating
2of 5 stars
Better than 19% of TX homes
Total nurse hours / resident / day
3.38982hrs
Better than 63% of TX homes
RN hours / resident / day
0.33398hrs
Better than 38% of TX homes
RN turnover
88.9%
Better than 10% of TX homes

Percentiles rank this facility against every other Medicare-rated nursing home in Texas, using the latest federal data.

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Safety & Enforcement Federal inspection record

Safety indicators

Abuse indicator Flagged, abuse finding
Substantiated complaints 0

Financial penalties

2
Fines
$19,546
Total fines
0
Payment denials
2
Total penalties

Staffing Hours per resident / day

0.33398
RN hours per resident / day
Benchmark ≥ 0.75
3.38982
Total nursing hours / day
Benchmark ≈ 4.1
3.35931
Weekend nursing hours / day
Look for parity with weekdays

Higher staffing, especially RN time, correlates with better outcomes and higher Medicare star ratings.

Recent Deficiency Citations Last 36 months · federal inspections

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Quality Measures Medicare quality data · lower is better

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Highly-rated facilities nearby Same area · by rating