Open Care Data
Independent Review & Safety Record · CCN 495385 Monitoring available

VMRC, COMPLETE LIVING CARE

An independent review of Vmrc, Complete Living Care's safety record, its Medicare rating, health-inspection citations, staffing, fines and complaints, drawn from public federal data (not user star-ratings).

1475 VIRGINIA AVENUE · HARRISONBURG, VA 22802 · 120 beds
Phone: 5405643500
C
Open Care Data Safety Grade

This facility is roughly average, a mixed record worth a close look.

Starts from the Medicare rating, then weighs below-average staffing. How we grade · See how it compares
Open Care Data's independent assessment of public federal data, not an official CMS rating. Data can lag or change. Operate this facility? Report a correction.

Recent News August 2026 federal update

Overall rating declined from 4 to 3 stars

In the August 2026 federal update, this facility's Medicare overall rating declined from 4 of 5 stars to 3. The overall rating combines health inspections, staffing, and quality measures into a single Medicare five-star score. A lower rating reflects a change in the facility's measured performance in that area versus the prior release.

Staffing rating declined from 3 to 1 stars

In the August 2026 federal update, this facility's Medicare staffing rating declined from 3 of 5 stars to 1. The staffing rating reflects nurse hours per resident per day and staff turnover. A lower rating reflects a change in the facility's measured performance in that area versus the prior release.

These changes are drawn from the U.S. federal (CMS) nursing home data. The facts are CMS's; the explanations are Open Care Data's. Federal data updates periodically and can lag current conditions. Operate this facility? Add context or report a correction.

Medicare Five-Star Rating · as of the latest federal update

Overall
★★★
3 / 5
Staffing
1 / 5
Health Inspection
★★★★
4 / 5
Quality Measures
★★★★
4 / 5

Top concerns What stands out in the record

  • Staffing rating is in the bottom tier, often the strongest predictor of care quality.

How it compares vs. 289 VA nursing homes

Overall Medicare rating
3of 5 stars
Better than 42% of VA homes
Staffing rating
1of 5 stars
Better than 0% of VA homes
Health-inspection rating
4of 5 stars
Better than 69% of VA homes

Percentiles rank this facility against every other Medicare-rated nursing home in Virginia, using the latest federal data.

Free monitoring

Get an alert if this facility's record changes

We'll email you if its Medicare rating drops, or a new citation, fine, or complaint is filed. Free, unsubscribe anytime.

Safety & Enforcement Federal inspection record

Safety indicators

Abuse indicator None on record
Substantiated complaints 0

Financial penalties

0
Fines
$0
Total fines
0
Payment denials
0
Total penalties

Staffing Hours per resident / day

n/a
RN hours per resident / day
Benchmark ≥ 0.75
n/a
Total nursing hours / day
Benchmark ≈ 4.1
n/a
Weekend nursing hours / day
Look for parity with weekdays

Higher staffing, especially RN time, correlates with better outcomes and higher Medicare star ratings.

Recent Deficiency Citations Last 36 months · federal inspections

Loading citation record…

Quality Measures Medicare quality data · lower is better

Loading quality measures…

Highly-rated facilities nearby Same area · by rating